Business Agility

Business Agility: Eight Key Market Developments

Eight Key Market Developments

Business agility has evolved far beyond its roots in software development. Today, it’s reshaping not only IT organizations but entire businesses and industries. As technology continues to influence business processes and more tech-savvy leaders rise through the ranks, agile principles are being applied in areas such as product development, marketing, sales, and strategy execution. The agility mindset, designed to manage uncertainty and complexity, is becoming essential across all business functions. In this article, we’ll explore eight key trends that are shaping the future of business agility.

Florian van Santen

Koen Harbers

Ralph Hofman

Netherlands

Data & AI

Even without a plan, GenAI finds its way into your organisation

GenAI finds its way into your organisation

‘Our employees know the risks of ChatGPT’ is a statement we hear in our daily work, but does this ring true? There are plenty of examples of generative AI (genAI for short) that have been deployed in less than optimal ways. That is why it sometimes seems better not to use it at all. Advisors and users think that deploying genAI will save costs and that you will escape all the risks everyone orates about on LinkedIn. In this blog, we offer practical guidance on how to get started with a genAI strategy.

Jules van den berg

Daan Smits

The Practice of Applying a Customer-Centric Mindset

Applying a Customer-Centric Mindset

In today's competitive business landscape, adopting a customer-centric mindset is paramount for the success of any organization, especially those that are, or aim to be, <a href="https://highberg.com/nl/insights/product-led-impact">product-led</a>. This article explores the practice of applying a customer-centric mindset within such organizations, emphasizing the unique advantages of a network organizational structure over traditional hierarchical models.

Diederik Adema

Organizational

Sustainability

Whitepaper: Opportunities in Sustainability

Achieving the European Green Deal’s ambitious goal for the EU to become the world’s first climate-neutral bloc by 2050 hinges on the actions of businesses. Companies play a pivotal role in driving the sustainability transformation essential to tackling climate change, reducing waste, and promoting social responsibility. As sustainability becomes an integral part of modern business strategy, Highberg understands the importance of staying at the forefront of this shift. This research delves into the commercial opportunities for Highberg in sustainability consulting by exploring client needs, strategies, and challenges. Through a deeper understanding of the sustainability landscape, Highberg aims to strengthen its consulting services and support clients in embedding sustainability into their core operations.
This whitepaper presents research based on qualitative interviews with nine organisations across various industries. Using thematic and content analysis, the study identified key trends, drivers, and barriers in sustainability practices. The findings highlight the challenges companies face and reveal opportunities for Highberg to assist them in overcoming these hurdles. As one interviewee insightfully noted, “Currently, sustainability is still a competitive advantage; soon it will be a right to play.

Gijs Verkooijen

People, Leadership & Culture

HR & People Analytics

Understand the 82 Factors Behind Your Company’s absenteeism

Discover the 82 Key Factors of Absenteeism

Goodbye to Absenteeism: Understand the 82 Factors Behind Your Company’s absenteeism

In many companies, absenteeism is still a big and expensive problem. It lowers productivity, creates stress in teams, and hurts overall performance. Even though more employers are focusing on employee wellbeing, it is often still difficult to really understand why people call in sick. A survey by the Chartered Institute of Personnel and Development (<a href="https://www.cipd.org/globalassets/media/knowledge/knowledge-hub/reports/2023-pdfs/8436-health-and-wellbeing-report-2023.pdf" target="_blank" rel="noreferrer noopener">CIPD, 2023</a>) found that organizations implementing a continuous improvement and feedback loop approach to their wellbeing programs were 2.58 times more likely to achieve lower sickness absence rates compared to those that did not. This underscores the importance of regularly reflecting on and addressing the root causes of absenteeism as a strategy for reducing sickness absence and improving overall employee wellbeing. 
The challenge lies not just in recognizing the symptoms of absenteeism—such as frequent sick leave or reduced employee engagement—but in systematically diagnosing the root causes and acting on it. Tools like the health check (PMO) are instrumental in identifying certain factors related to employee wellbeing. However, while the PMO is valuable for uncovering health-related issues, it often falls short in addressing critical HR policy or organizational factors that may be contributing to absenteeism. 
Without a data-driven approach, organizations risk applying broad solutions that don't fully address the real causes of absenteeism. Therefore, resulting in wasted resources, and no reduction in employee absenteeism. 
This article aims to inspire you to reflect on whether you truly understand the most important root causes of absenteeism in your organization. Are your decisions based on assumptions, or are they backed by data and a clear understanding of the complex factors at play?

Laurent Knook

Digital Strategy & Execution

Highberg podcasts

Employer NPS 27

Highberg has various podcasts about Sustainability, Digitalization, Transformation, Europe and the Government. Curious about these topics? Listen to the podcasts via the links down below.

Digital

An HR-Analytics perspective

Is a 50/50 Gender Ratio Smart Business?

Does a 50/50 gender ratio target make business sense? An HR-Analytics perspective

BHP Billiton recently announced they aim for a 50% female workforce by 2025. This target is one of the boldest gender targets any global company has set, especially since mining is often regarded as a men’s world. The driver behind this decision is value creation. The miner says that a better gender balance in the workplace will improve performance and ultimately improve shareholder value.
When I read this news, as a Data &amp; Analytics professional, a number of questions immediately popped up in my mind. Let me share the four most relevant ones. Does diversity indeed improve performance? Should there be a 50/50 ratio, or could a similar performance impact be achieved at a different ratio? Is this ambition realistic? Will this decision indeed create shareholder value? Let’s have a closer look at these questions. Can they already be answered and/or how could HR Analytics help in answering them?

Government and Public Sector

Separating application function from data storage

Construction principles (10)

Construction principles for the IT architect: (10) Separating application function from data storage

In this series of blogs, I dwell on the still valid information science construction principles that guarantee better ‘information building’. This 10th blog in the series continues with the first informatics principle (for the distinction, see my <a href="https://highberg.com/insights/construction-principles-for-the-information-professional" target="_blank" rel="noreferrer noopener">starting blog</a>). This one is about the construction of data processing. 
We don't dwell on it but every screen we process information on hides an underlying construct that extracts data from a storage and allows us to access or modify this data or add new data. If the processing function and the data storage are separated, this has great advantages. In fact, this is the information science principle of decoupling but applied in computing.

Rutger Gooszen

The risks of IT visions

As Highberg, we create many different visions for our clients. These can be visions on topics such as: cloud, the digital workplace, data sharing, data-driven working, 5G, wireless connectivity, etc. Name any information technology (IT) related topic and you can create a vision for it. But what is the use of a vision if we don't act on it in practice? Or what use is a nicely formulated vision if it subsequently gets shelved. In this insight I elaborate on the different pitfalls in the creation and implementation of visions that I encounter with my clients.

Daan van Horssen

Amadeus DTS Transforms with Highberg

Clay banks O4 Tu Xd Mlvk unsplash

This year, Highberg successfully transferred full responsibility for the Agile transformation to the local transformation team at Amadeus Digital Transformation Services (DTS). Using our framework, 'Managing Successful Transformations' (MST), the team initiated, validated, scaled, and sustained the transformation. In this whitepaper, we will explore the various phases, steps, and learnings from this journey. If you have any questions about this framework or inquiries about starting a transformation, please don’t hesitate to reach out.

Noah van Kessel

Whitepaper: Amadeus DTS transforms with the Highberg transformation framework

Two pager: sustainably implementing Data ethics

Two pager: Data ethics

Joshua sortino Lq Khn Dz SF 8 unsplash

In recent years, data ethics has become an important topic when utilizing data and data applications. Responsible data usage is often taken as a starting point. However, in practice, sustainably implementing data ethics within organizations proves to be challenging. Over the past few years, Highberg has undertaken various projects related to data ethics. Our experience has shown that data ethics is closely linked to organizational change. Read our two pager and let us know what you think!

Marlijn Mulder

Enhance your organizational culture with best practices from industry leaders

Enhance Your Organizational Culture

Joakim nadell K67s B Vq L Luw unsplash

<a href="https://highberg.com/insights/enhance-your-organizational-culture-with-best-practices-from-industry-leaders-decision-making-values-and-rituals-traditions">Last week</a>, we discussed best practices for the organizational from industry leaders, specifically focusing on decision-making, values, and rituals &amp; traditions. In this article, we show how some of the biggest companies improve their organizational culture, through psychological safety, leadership, and DEI.

Niek Klaver

Enhance your organizational culture with best practices from industry leaders: Psychological safety, leadership & DE&I

Enhance your organizational culture

<a href="https://highberg.com/insights/verbeter-je-organisatiecultuur-met-best-practices-van-marktleiders">Last week</a>, we discussed best practices for the organizational culture from industry leaders, specifically focusing on feedback, collaboration and learning &amp; development. In this article, we show how some of the biggest companies improve their organizational culture, through decision-making, organizational values, and rituals &amp; traditions.

Enhance your organizational culture with best practices from industry leaders: Decision-making, values, and rituals & traditions

Enhance your organizational

A strong cultural identity is essential for businesses success. It helps to keep employees happy, encourages new ideas, and leads to overall success. But what makes the best companies stand out? The secret lies in how they build and maintain their workplace culture. In this article, we explore some of the successful strategies used by top companies. You can apply these practical tips and examples to enhance your organization’s culture and achieve excellent results.

Enhance your organizational culture with best practices from industry leaders: feedback, collaboration and learning & development

Strategy & Change

Risk, Resilience & Compliance

Eight Things You Need to Know About NIS2

The European Union (EU) is deeply concerned about the cybersecurity of organizations within vital sectors. The EU has introduced the Network and Information Security 2 Directive (hereinafter: NIS2) to enhance the cyber resilience of these organizations. Organizations within vital sectors are obligated to comply with NIS2 from October 18, 2024. Organizations belong to the vital sector when their service provision (temporarily) disrupts and has a significant impact on the economy and society.
In this Insight, you will read about the eight things you absolutely need to know about NIS2.

Nino van Leeuwen

Shankar Sahtie

Diversity, Equity & Inclusion

Gender Mobility

The gender balance in the inflow, through-flow and outflow of employees says something about the Diversity and Inclusiveness of an organization. Thus, a good understanding of the mobility patterns of men and women is crucial for any organization that is serious about Diversity and Inclusion. Indeed, understanding these patterns helps to formulate answers around the questions below.
<ul><li>Are enough women coming in to maintain diversity?</li><li>Do women have the same opportunities as men to be promoted?</li><li>Is there a glass ceiling?</li><li>Does the organization have more/less difficulty engaging women?</li><li>What is the likelihood that diversity goals will be met?</li></ul>

Henrieke van Bommel

People Analytics Transformation

Calculate employee turnover (Employee turnover analysis)

Calculate employee turnover

Structurally high employee turnover is problematic for organizations. Excessive employee turnover incurs significant costs and can even impact issues such as business continuity and customer satisfaction. An employee turnover analysis, through advanced statistical analysis, identifies risk groups, helps to understand the causes of turnover, predicts how employee turnover will develop and predicts where turnover will occur.

In short, deploying HR Analytics on the topic of employee turnover gives organizations the tools to prevent employee turnover!

Irma Doze

Employee Experience

Labor-market positioning

Having the right people in the right place at the right time is critical to an organization's success. To effectively bring in the right people, it is essential to understand how your organization is viewed from the job market.
Are potential employees familiar with the employer brand? What positive and lesser associations do they have with the employer brand? To what extent is there an employer brand preference?
Answers to these and other labor market positioning questions will help you reach the right target group with an appealing message.

Employee segmentation

Every employee is unique. Yet some employees have more in common than others. Employees who are more alike often want similar things in their work. So it is useful to distinguish such groups within your workforce. This can be done through employee segmentation.

Strategic Workforce Planning

The Intelligent Fleet Scowl

The Intelligent Fleet Watch

Often the immediate supervisor assesses the quality of employees by determining, on the one hand, the performance in the recent past (performance) and, on the other hand, the expected potential contribution in the near future (potential) on a scale and thus identifies the top talents. But when do you speak of moderate, sufficient or excellent potential? The intelligent fleet review offers a solution!

Recruiting bias check

Does everyone have an equal chance of being considered for a job? AnalitiQs' Recruitment bias check analyzes whether there are significant differences between groups of applicants and the ultimate probability of being hired for a job.
The job market is upside down and every organization does its utmost to attract good staff. Nevertheless, there is a large group of people in the Netherlands who want to work (more), but ultimately do not get this opportunity. CBS calls this unused labor potential.
In an organization, this can mean that certain groups of people, for example women or people with a different or bi-cultural background, have less chance of being hired. Alternatively, they may be hired but have to prove themselves first and are therefore lower graded. A direct cause of pay differences.

Workshop AI for HR

Do you recognize yourself in the following situation?
You're not sure if AI is just a hype, but you also feel like you should do something with it because if it’s not a hype, you don't want to miss the AI boat.
You've read a bit about AI, but it all remains very abstract. You need an explanation in simple, straightforward language.
You want to practice applying AI tools to HR topics such as employer branding, recruitment, diversity &amp; inclusion, engagement, and employment conditions in a playful and safe way.
In that case, the practical workshop "AI for HR" is something for you and your team!

BexerHamstra joins Highberg!

Highberg x BexerHamstra

Highberg is very happy to welcome 40 new Highbergers, experts in compensation, pensions and organizational design, as BexerHamstra joins our growing boutique consultancy.

Construction principles for the information professional: (8)

Construction principles

Construction principles for the information professional: (8) Separating data and metadata in storage and processing

Data is hot. Everyone wants to work data-driven and AI only works on big data. In short, data is the new gold! But what exactly is data? In the previous blog, I mentioned that there are different categories of data and that one was specifically about dealing with master data and transactional data. In this blog, I dwell on metadata and the need to distinguish that from the data itself and process it separately. Otherwise, a spaghetti is created in the system landscape and searching for specific data becomes the proverbial needle in the haystack.

Construction principles for the information scientist: (7)

Construction principles for the information scientist: (7) Single registration of master data

In this series of blogs, I reflect on the still-valid information engineering construction principles that guarantee better “information constructs.” They are sometimes, in the pace of advancing technology, a bit forgotten. Resulting in sometimes shaky or poorly maintainable and extensible “information constructs.” This time on the need for single-entry capture of master data and the challenges this presents with respect to usage. Is copying a problem?

Construction principles for the information scientist: (6)

Construction principles for the information scientist: (6) Disconnect “who you are” from “what you are allowed”

In this series of blogs, I reflect on the still-valid information engineering construction principles that guarantee better “information constructs.” They are sometimes, in the pace of advancing technology, a bit forgotten. Resulting in sometimes shaky or poorly maintainable and extensible “information constructs.” This time about the need to decouple identification/authentication (who you are) and authorization (what you are allowed to do). How many login combinations do you have in use? Probably more than 30. Still every day we struggle with login names and passwords for all those service providers we visit online. In theory, the solution is simple but in practice it is still laborious.

From HR Business Partner to Transformation Consultant

Highberger Philippine den Brave

Philippine den Brave

Before Transformation Consultant Philippine den Brave joined Highberg, she gained extensive experience in the HR field at Danone and ING. Why did she decided to make this switch and how did Highberg supported her? Read about it in the interview down below.

Highberger Philippine den Brave: From HR to Transformation Consultant

Healthcare and Life Sciences

Financial Services

The Psychology of Change in Digital Transformation

The Psychology of Change

At Highberg Digital, we help our clients with their digital transformation journeys. Digital transformation can be seen as a journey that has an impact on the core of organizations and individuals. Each journey has its challenges and for digital transformation, it is the response of people to change. Some embrace the changes while others feel more comfortable with the well-known.

Kyra Koper

Digital Strategy & Architecture

Construction principles for the information professional

construction principles

Construction principles for the information professional (9): Apply standard patterns without deviations

In this series of blogs, I reflect on the still valid information science construction principles that guarantee better “information constructs.” This last blog in the series on information science principles is actually also a bridge to the continuation of this series with some computer science principles (for the distinction, see <a href="https://highberg.com/insights/construction-principles-for-the-information-professional" target="_blank" rel="noreferrer noopener">my starting blog</a>). Indeed, standard patterns exist in both information science and computer science.
The elegant thing about a standard pattern is ... that it is a standard. But in practice, there appears to be a reason to deviate a bit each time. The result is a user who no longer understands the user interface or a no longer interoperable concept, lower maintainability of a system and loss of time.

Culture Development

Fueling Growth: The Power of a Strong Feedback Culture

The Power of a Strong Feedback Culture

Employees truly are the backbone of every company. How successful a company is, comes mostly down to how well employees are performing. And for employees to perform well, they require feedback. 
In an organization where receiving feedback and giving is the norm, individual and organizational performance as employees feel more engaged and valued when they receive constructive feedback. This helps them identify areas for improvement and grow. As a result - greater organizational success. 
But how can your organization build such a feedback culture? 
This article explains:
▫️ the benefits of a strong feedback culture ▫️ provides practical steps to achieve it 
Keep reading to discover how feedback can fuel your workplace success.

Becoming an Transformation Consultant at Highberg: Partner Niels Groen

Becoming an Transformation Consultant

Niels Groen profile picture

Due to the great variety of projects in which Highberg is involved, it can be somewhat challenging to come up with an unambiguous explanation of how Highberg consultants deliver value to their clients. This can be particularly challenging for future candidates. To be able to explain this better, our Highberg consultant Mika Ambrose speaks interviewed one of our partners, Niels Groen. The most important thing you should know as a potential consultant at Highberg is how we deliver value, and how we make sure that we create a long-lasting impact.

Mika Ambrose

Niels Groen

Build your own CIA

Portfolio Performance Measurement #3

Portfolio Performance Measurement #3: Build your own CIA

Many business school classrooms echo with lectures on the value of precise, analytic approaches to management. Yet when we look at what’s happening all around us, there is a big gap between what we are taught and what we do in our own organizations. 
Measuring the value of we are delivering, and how we are delivering it, is not always obvious to leadership teams. A reason can be found in the varying opinions on measurement effectiveness in the first place. Some organizations are doing just fine without too much measurement. To others, these systems might seem more like a luxury than a necessity given their day-to-day worries. It is not seen as critical for survival, yet.

Logic, Design and Implementation

Organizing around Value Streams

organizing-around-value-streams-in-product-and-service-development

One of the key challenges for optimal competitive performance of organizations in the digital age is ensuring high speed of value delivery in product and service development. Faster delivery in development processes not only enables earlier return on investments, but also allows faster validation of the real value of product and service innovation so that investments in unsuccessful initiatives can be minimized. Organizing around ‘Value Streams’ is a key step to optimal value delivery in the shortest sustainable lead time.
In this Insight, the logic of organizing around Value Streams is explained, guidelines are given on how to design Value Streams, and a five-step implementation approach is provided.

Organizing around Value Streams in Product and Service Development

Drones in the Physical Environment

The Revolution of Data Acquisition

The Revolution of Data Acquisition: Drones in the Physical Environment

In a world where technological progress marks nearly every aspect of our daily lives, it's no surprise that the physical environment is exceptionally suited for innovative applications. We're witnessing the rise of smart sensors that monitor environmental quality, smart mobility solutions making city traffic more efficient, and the use of smart dust — minuscule sensors that collect detailed data about their surroundings. Moreover, the development of digital twins, where virtual replicas of physical environments are created for precise analysis and simulation, paves the way for the application of drones in the physical environment.

Irfan Ilahi

Case study 'Redesign HR Operating Model' NS

Highberg collaborated in a transformation with the HR Department of Dutch railroads on improving the HR service delivery model. Subsequently the HR Target Operating Model was newly developed. Read below about the context, approach, and the results which were achieved.

Mariëlle van Tilburg

Heiko van Eldijk

Case study: Redesign HR Operating Model for NS

Three reasons why as a CIO and CSO you should hold each other's hands

Why should CIO and CSO hold hands?

In my daily work in the field of responsible digitization, I see that sustainability and digitization have a lot in common. Both strive for value creation, involve substantive complexity, and require a similar search for ownership.

Anne van Esch

A Highberg Case study: Productization in Shell’s Cloud

Case study: Productization in Shell’s Cloud

A Highberg Case Study

Following Shell’s Enterprise Cloud Platform transformation journey from project to product.

Simon Atteveld

Most important obligations in the AI Act: how to comply now?

Break through in regulation of AI: The AI Act

This text is translated from Dutch with the help of AI - On December 8, 2023, the European Union reached a preliminary political agreement on the Artificial Intelligence Regulation (hereafter referred to as the AI Act). The final text is formal approved by the European Parliament. 20 days after official publication the AI Act will enter into force. This landmark legislation marks the EU's first step towards regulating artificial intelligence, targeting developers, distributors, and users of AI systems, including those systems used for predictions, classifications, and analyses.
The potential impact on governments and businesses deploying AI systems is significant. In this insight, we'll walk you through the key obligations, how they affect your organization, and proactive steps you can take to ensure compliance.

Sabine Steenwinkel-den Daas

Germany

France

Responsible AI: how to achieve AI fairness with understanding and mitigation bias by AI

Bias in AI Explained

This text is translated from Dutch with the help of AI - "Tell me honestly, what's your biggest fear when it comes to algorithms and AI?" When I ask people this question, the response often is, "AI-systems discriminate!" And of course, discriminating is far from desirable. But how do we ensure that algorithms don't discriminate?
First and foremost, it's important to understand that algorithms themselves do not discriminate. However, algorithms can be developed in ways that lead to unwanted or undesired distinctions in representation of groups in the result. This is commonly referred to as "bias" in technical terms. 
Essentially, if you have control over the bias within the algorithm, you also minimalize discrimination. In this insight, I will explain how to achieve this. Let's start by answering the question: What is bias?

Control AI risks and make impact: top criteria for responsible deployment of AI systems

In control of your AI systems

This text is translated from Dutch with the help of AI - Have you ever heard or said within your organization, "We're working with data/algorithms/AI" or "We have plenty of data initiatives, but scaling within the organization is challenging"? These questions all boil down to one main question: How do you ensure that you apply the right algorithms in the right way?

When is transparancy on AI sufficient? Comply to the AI Act with an algorithm registry?

Transparency with algorithm registry?

This article has been translated from Dutch with the help of AI: In an era where algorithms exert increasing influence on our daily lives, maintaining control over the latest developments and being transparent about them is more important than ever. This leads us to a crucial question: when is the openness and transparency surrounding these algorithms sufficient? The answer is not simple, because transparency goes beyond just registering the algorithm. In this article, we delve deeper into the steps needed to start working on transparent and responsible use of algorithms at 5 maturity levels.

Effective strategy execution with enterprise architecture

Effective strategy execution

Translating the business strategy into reality is a complex task. The majority of organizations fail to successfully implement their business strategy. What is the cause of this and can enterprise architecture provide a helping hand? Discover five scenarios where you can use enterprise architecture to increase the likelihood of successful strategy execution.

Arie van Nistelrooij

Stop looking in the rearview mirror. A plea for actionable metrics

A plea for actionable metrics

Portfolio Performance Measurement #2: Stop looking in the rearview mirror. A plea for actionable metrics

There is nothing wrong with looking in the rearview mirror. It is necessary. The obvious nuance being it should not be the only thing you do as you drive your car down a busy road. In our previous blog ‘<a href="https://highberg.com/insights/are-project-metrics-dead-a-quick-guide-to-lean-portfolio-measurement" target="_blank" rel="noreferrer noopener">Are Project Metrics Dead?’</a>, we introduced two insights aimed at broadening our view of metrics. If we want to continue the car analogy; it is not just the roads, or the other cars around, but also the speedometer plus a mindful eye on any blinking red lights trying to warn you of a future car failure. We hope these first two insights will lead you to a more holistic understanding of ‘portfolio performance’. 

With such a wide set of metrics to choose from comes the next challenge: what should we focus on? How to use them to effect? Building on our first 2 insights, with Insight 3 we introduce the distinction between leading and lagging indicators. Insight 4 takes us to goal setting and one of the more popular tools in strategy-execution today, Objectives Key Results.

Portfolio Performance Measurement Continued: A Plea for Actionable Metrics

Highberg's strategy against rising cybersecurity threats in industrial automation

ICS Security: setting new standards

Cybersecurity threats industrial automation (ICS/SCADA)

The world of Industrial Automation (IA) is increasingly facing cybersecurity threats. Not only foreign nuclear power plants have already been hacked, but also the first objects of our vital infrastructure. VKA has therefore developed a multidisciplinary approach to take IA to the desired higher level.

Huub Koninkx

Focus decision-making outside the boundaries of the program organization

Innovation in chains

Innovation in chains: focus decision-making outside the boundaries of the program organization

This past year I had the pleasure of being program manager for an ambitious "bottom up" initiative for exchange and reuse of soil data (chain computerization) of government and network operators. Many parties were involved such as municipalities and provinces but also dozens of (semi)private companies. At the time of writing this post, the program has temporarily stopped: the principals are looking for a way to regain funding and participation. In this blog, I briefly reflect on events and how additional measures can help this program - and other similar programs.

Ruud Boot

IT department, are you still there?

I Stock 1048358188

The world is changing rapidly, and with the advent of technological advancements, many organizations are being driven by digitization.
Within information provision (IT), also known as the IT department, it's no different. Think of the arrival of technologies like GenAI and Data Management. The business departments of an organization want to anticipate these changes.
To facilitate this, IT departments are facing increasingly greater challenges. They are often very busy ensuring the basics of their services are in order, passing audits, and meeting the year's forecasts. Due to this focus, there is often insufficient time to truly respond to all developments.
It's time to pull the handbrake, look around, and collaborate closely with the business.
Because I see more and more in practice that the business is following its own IV path. A path without the IT department. In this blog I describe in broad terms what you can do to make an active contribution to this as an IT department.

Katja Luijben

Consultant

Capabilities

Related Insights