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Organizational needs into Capabilities

Shaping Tomorrow’s Operating Model

In a world of rapid technological change, economic uncertainty, and evolving customer expectations, organizations must be more deliberate in designing their Target Operating Model (TOM). A future-ready TOM describes how people, processes, technology, and governance structures work together to achieve outcomes such as agility, cost efficiency, superior customer experience or faster absorption of new technology. Also how such a model remains adaptable, long after the initial implementation. We help you navigate all complexities with confidence, guiding you through a series of Key Design Choices based on your situation and needs. 

 

 

 

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Beyond design

We know how to leverage transformation management experience into TOM design. We ensure that the designs deliver real value in practice, not just on paper. Our approach combines systemic thinking with our abilityto unlock co-creation with you. Because an operating model only works when it works for your people. Whether it’s restructuring organizational design, redefine an organizations’ collaborative network, or changing itsways of working. We turn operating models into engines for continuous improvement and impact. For us, a TOM isn’t the end state — it’s the start of a smarter, more adaptive organization. 

Want to know more about Target Operating Models?

Reach out to Koen Stay in touch

Koen is a partner at Highberg. He has 15+ years of experience in organizational change. Working for a major European airline for over 10 years, he gained extensive practical experience in digital transformation, product management, product portfolio management and innovation management. In his last position at the airline, Koen led his own organisation to adopt agile principles at scale, laying the foundation for an even wider transformation across all the airlines’ business units.

Since joining Highberg (formerly known as BlinkLane Consulting) in 2018, Koen has led several large scale agile transformations and has advised businesses in healthcare, travel, high-tech engineering , energy and online retail. Areas of expertise include strategy-execution, lean portfolio management and product management. Koen is also a senior trainer at Gladwell Academy for all these topics.

Want to know more? Connect with Koen on LinkedIn.

  • koen.harbers@highberg.com
  • 31623047969
Get to know Koen
Koen Harbers
Partner

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