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Navigating Change with Your Target Operating Model

target operating model
Shaping Tomorrow’s Target Operating Model

In a world of rapid technological change, economic uncertainty, and evolving customer expectations, organizations must be more deliberate in designing their Target Operating Model (TOM). A future-ready Target Operating Model describes how people, processes, technology, and governance structures work together to achieve outcomes such as agility, cost efficiency, superior customer experience or faster absorption of new technology. Also how such a model remains adaptable, long after the initial implementation. We help you navigate all complexities with confidence, guiding you through a series of Key Design Choices based on your situation and needs. 

 

 

 

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Beyond design

We know how to leverage transformation management experience into TOM design. We ensure that the designs deliver real value in practice, not just on paper. Our approach combines systemic thinking with our abilityto unlock co-creation with you. Because an operating model only works when it works for your people. Whether it’s restructuring organizational design, redefine an organizations’ collaborative network, or changing itsways of working. We turn operating models into engines for continuous improvement and impact. For us, a Target Operating Model isn’t the end state — it’s the start of a smarter, more adaptive organization. 

Want to know more about Target Operating Models?

Reach out to Koen Stay in touch
Koen is a partner at Highberg with MSc in Economics from the University of Maastricht He has 20 years of experience in organizational change. Working for a major European airline for over 10 years, he gained extensive practical experience in digital transformation, product management and innovation management. Since joining Highberg in 2018, Koen has led a many large-scale transformations and has advised businesses in healthcare, travel, transport & logistics, retail and energy. Areas of expertise include strategy-execution, portfolio management and operating model design. Koen’s strength lies in his ability to create momentum within any type of organization. With a deep understanding of organizational dynamics, he approaches challenges from multiple perspectives, finding common ground while making disagreements transparent and open for discussion. His practical mindset and no‑nonsense attitude enable him to be highly effective in driving progress and fostering collaboration. Want to know more? Connect with Koen on LinkedIn.
  • koen.harbers@highberg.com
Get to know Koen
Koen Harbers
Partner

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