Case study

The impact of hybrid working on the attitude of managers towards the company policy

2 min read
February 12, 2024
The impact of hybrid working on the attitude of managers towards the company policy

Impact of hybrid working on enjoyment in leadership and critical attitude

The research shows that managers who experience less pleasure in management as a result of hybrid working are more likely (23%) to be critics of the hybrid working policy of the company in question. This result suggests that managers’ well-being and satisfaction with their leadership role play an important role in their attitudes toward company policies. It is crucial for organizations to understand how they can increase managers’ enjoyment and satisfaction in their leadership role, especially in the hybrid work environment in which they operate.

Productivity and the role of managers as policy promoters

Another striking finding from the research is that managers who experience an increase or unchanged team productivity are much more likely (84% and 63% respectively) to be promoters of the hybrid working policy. This result indicates that team productivity plays a crucial role in shaping managers’ attitudes toward corporate policies. If hybrid working leads to a noticeable improvement in team productivity, then managers are more likely to support and promote the policy.

The importance of fun and productivity for hybrid working promoters

Interestingly, managers who experience no change in team productivity are more likely to be promoters of hybrid working policies, but only if they enjoy their role as a manager as much or more (74%). This result highlights that managers’ enjoyment and satisfaction are a key factor in shaping positive attitudes toward hybrid working, even if no significant change in team productivity is observed.

Conclusion: Improving hybrid work experience

The research findings show that managers’ attitudes towards company policies are strongly influenced by the effects of hybrid working. It is clear that organizations need to be aware of the impact of hybrid working on the enjoyment and satisfaction of their managers, as well as on the productivity of their teams.

Koen Stuyven
Koen Stuyven

Senior Researcher

Since 2021, Koen has been working at Highberg as a researcher. He helps clients with both their Employee Experience (EX) and Customer Experience (CX) challenges,…
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