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Meet Archie – Your Smart Digital HR Assistant

1 min read
March 10, 2026
Meet Archie – Your Smart Digital HR Assistant

We would like to introduce Archie, an intelligent digital HR assistant, designed to give employees instant, round‑the‑clock answers and support. Using AI and seamless integration with your existing HR or ticketing systems, Archie can independently handle 40–60% of all first‑line HR inquiries, giving HR teams more time to focus on complex and strategic topics. With Archie, organizations can quickly build a comprehensive HR knowledge base containing legislation, collective labor agreements (CAOs), company policies, and internal articles, ensuring consistent and accurate information for all employees.

New hires benefit immediately: Archie acts as a digital onboarding coach, offering fast answers to beginner questions while fully matching your organization’s tone, look, and feel. Beyond answering questions, Archie also supports employees with HR transactions, such as submitting requests or entering data. By integrating with HR and ticketing platforms, these processes run more smoothly and efficiently, transforming the HR service desk into a modern, scalable, and employee‑centric support environment.

 

See Archie in action

 

Archie, your smart HR assistant

  • Archie handles frequently asked first-line questions 24/7. Employees receive direct and consistent answers, without waiting time or confusion. Archie works anytime, anywhere!

  • Fewer hours needed for first-line questions, more time and space for issues that matter. Archie processes up to 40–60% of incoming tickets, giving your HR team more time for more complex issues.

  • With Archie, you quickly build an HR knowledge base with laws and regulations, collective labor agreements, company policies, and your own articles.

  • Archie is your digital coach: new colleagues get immediate answers to beginner questions. With your look & feel, Archie feels like an extra team member. Archie also assists with data entry and requests, thanks to integration with your HR or ticketing system, making transactions faster and smoother.

  • Archie not only provides answers but can also assist your employees with entering data or requests. Through integration with, for example, your HR or ticketing system, Archie makes HR transactions run more smoothly and quickly.

Want to learn more about Archie?

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Royal FloraHolland, the world’s largest flower auction cooperative, needed a more effective way to track the performance of its software teams. These teams work within an Agile framework, where multiple teams collaborate and release software updates in synchronized cycles, known as Agile Release Trains (ARTs). While this approach allows for faster delivery, it also creates complexity in tracking team performance across various areas. Performance data was scattered across various systems, making it difficult for management to get a clear, unified view of how the teams were performing. As a result, leadership struggled to effectively track progress, identify potential bottlenecks, and optimize team performance to support the business’s fast-paced needs.