Maturity Assessment for Data-Driven Work

We conduct the maturity assessment based on our model for the data-driven organization. Although we are convinced that data-driven work is valuable for every organization, a maturity assessment is not a one-size-fits-all solution. Customization is required to properly align with an organization.

What might a maturity assessment look like at your organization look like?

For conducting maturity assessments, we choose the approach that best fits the organization. In larger organizations or those that have already taken the first steps, we administer a questionnaire to relevant stakeholders. The questionnaire provides an initial picture of maturity for each topic in our model. This picture is the starting point for the in-depth interviews that follow. We conduct these interviews with management, HR, architects, privacy officers, ethicists, end users, and data specialists within the organization. Group discussions or workshops may follow to jointly identify the next steps in the DGW process. The result is a widely supported report with findings and conclusions from the research and recommendations for next steps, presented in a roadmap.

A second variant is recommended for organizations at the start of their DGW journey, or for smaller organizations or departments with relatively short internal lines. Unlike the previous variant, we start here with a workshop. This workshop is aimed at facilitating the conversation between different stakeholders. In this workshop, various DGW statements are ranked against each other based on their applicability to the organization. The value of the workshop lies in the interaction over the statements. What does everyone agree on, and where do different perspectives arise? Through this group process, the strengths within the department or organization are revealed, and areas for improvement are identified. In follow-up workshop(s), we determine with the same group what the main challenges are for the organization and create a roadmap with them.

Of course, a combination of work forms is possible. In consultation, we choose an effective and efficient approach that fits your organization and provides the most complete picture of DGW maturity.