Engaged employees are important for an organization. A high degree of engagement leads to a more productive, creative, and innovative organization. On this page, you will learn what engagement is, how an engagement survey works, what the benefits are, and what role Highberg can play in this!
What is Engagement?
Engagement sounds great, but what exactly is it? Engagement is a positive characteristic of employees. Engaged employees derive satisfaction from their work and perform their duties with pleasure. This positive mindset offers many benefits. For example, engaged employees are generally more productive and healthier (lower chance of absenteeism). This is because engaged employees adopt a more proactive and involved attitude. Engagement also fosters loyalty, meaning employees feel less need to change jobs, which is beneficial for organizations in the long term. Finally, high engagement creates a positive work atmosphere. This makes it easily transferable to other employees. The value of engaged employees is therefore considerable!
Engagement Survey
Now that it is clear what engagement entails, an engagement survey can be explained. The great value of engaged employees is now clear. But how is engagement measured? This is done through an engagement survey.
Measuring Engagement
Engagement is measured through an engagement survey. To measure engagement, the Utrecht Work Engagement Scale (Schaufeli & Bakker, 2006) is used. Roughly, three main factors are measured:
- Dedication: Are employees proud and inspired by the work they perform? Do they derive meaning from their work and feel enthusiastic and challenged by it?
- Vigor: Do employees have enough energy and resilience to achieve company goals? Do they put in a lot of effort, are they not easily fatigued, and do they show perseverance in difficulties?
- Absorption: Are employees happy and content with the work they do? Does time fly by because they perform their work without reluctance?
The above factors are measured through a questionnaire among employees. This reveals the organization’s current standing and areas for improvement. Before the questionnaire is drawn up, ensure the organization is well-informed about what engagement is! An incorrect questionnaire can lead to inappropriate follow-up steps.
