Jessica Drake Wetsteijn

IT department, are you still there?

The world is changing rapidly, and with the advent of technological advancements, many organizations are being driven by digitization. Within information provision (IT), also known as the IT department, it's no different. Think of the arrival of technologies like GenAI and Data Management. The business departments of an organization want to anticipate these changes. To facilitate this, IT departments are facing increasingly greater challenges. They are often very busy ensuring the basics of their services are in order, passing audits, and meeting the year's forecasts. Due to this focus, there is often insufficient time to truly respond to all developments. It's time to pull the handbrake, look around, and collaborate closely with the business. Because I see more and more in practice that the business is following its own IV path. A path without the IT department.

Help, my IT organization can’t keep up with the change!

In my role as a consultant, I often get to peek behind the scenes at other organizations, where the question is frequently asked, "Is it just us?" Fortunately, the answer to that question is often "No." Many organizations face similar challenges. Thankfully, those questions are not unique. In this blog, I address the question of why many internal IT organizations struggle to keep up with organizational change after an initial outsourcing.