Article
Making digital transformation transparent through simulation modelling
Predicting the concrete impact of a digital transformation on an organization is a complex challenge. The starting point is often a plan that guides initiatives to achieve organizational goals. But how does this transformation affect our operational efficiency? What bottlenecks arise during implementation? And perhaps the most important question: ‘What does it deliver for the organization?’ While these questions can be answered in abstract terms (e.g. ‘more efficient processes’), it is more difficult to substantiate such claims with specific results. We often see in practice that simulation models are an effective but rarely chosen solution for this. These models make it possible to test and analyze in advance, enabling organizations to be better prepared for the implementation of a digital transformation.